Hi All,
Our society maintenance team has kept a limit of -2000 for prepaid meters. Even though I have charged our account with 10000 plus as both maintenance and electricity bill is clubbed. But, many times, the maintenance team doesn't provide the maintenance bill on time (i.e. before 5th of the month) and expects us to recharge our meters and incase it exhausts, or simply disconnects our electricity.
Firstly, is it legal to ask for maintenance and electricity in advance? They say it is the "Pay as You Go" service.
Secondly, is it legal to disconnects a resident's electricity when the resident doesn't pay the bill and if the bill is not available on time?
(They have Xenius App provided which gives an estimate of the consumption but not the complete details.)