My firm's cash credit bank account is in Indian bank, whose limit is 25 Lakhs.
There was a fire incident at my shop on 23/01/2021. which caused us very heavy loss.
Although the shop was insured but it took time to complete the process and the claim came on 14/09/2022
After the fire, the bank took its monthly interest charge till June 2021
After this the bank charged interest of Rs 413503.74 on 14/09/2022.
For which I am not able to agree because for the last one year I have not imposed any charges, then directly imposed interest and other charges along with penal charges.
Bank should have charged monthly interest and other charges but by not doing so you have charged us interest along with extra amount.
No prior intimation was given to us by the bank.
please give your opinion expert..........