I have paid an advance for booking of a goods/service on hire to be utilised on a particular day after two months. But in the meanwhile the event was cancelled and I didnot want that service any more. I asked the vendor to cancell the order and refund my advance amount paid to him.
He refused to return the advance payment on the plea that the service once booked cannot be cancelled. He has also printed this on his Order Book.
I want to know the following:
a. Am I a consumer?
b. Is this a consumer dispute?
c. Can I get the refund under the Consumers Protection Act 1986?
d. can I ask for the interest, cost and compensations for mental agony, harrassment etc.?
