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Dipak Tiwari   01 August 2017

Damage of vehicle by mover and packer during transportation

Dear Sir 

I have given my car to a IBA approved Packer and Movers for transporation from Delhi to Patna. As per agreement the Agaency was supposed to deliver me the vehicle within 7 days but it was delivered after 29 days . But to my surprise they have damaged the vehicle and the vehicle is in worst condition, The vehicle had met with an accident in Delhi and it AIRBAG is also damaged and the front portion is damaged .But instead of informing they have repaired the vehicle through local mechanics and have debared me from getting the claim from Insurance Company . They tried to hide the fact that the vehicle hs met with an accident and have mentally harrased me resukting into financial loss. Now that I have submitted the vehicle for repair in Maruti Service station they have give me the Qutation of 1.4 lakhs which he is refusing to pay.In such case what should be my course of action.please advise

9717777790



Learning

 6 Replies

Jitendra Ahuja (Lawyer)     01 August 2017

Initially send him demand notice and if you availed services of transporter for personal use, you can sue them under consumer act or if any terms debars you as a consumer you will have to sue the transporter in civil courts. Concurrently you can file a complaint with police against transporter and the owner of transporter for criminal breach of trust
2 Like

Advocate Bhartesh goyal (advocate)     02 August 2017

Your case comes under the preview of Consumer protection Act .packer and movers had given you deficient services and violated the terms and conditions of agreement so they are liable to compensate you.

Susen Nath   02 August 2017

Yes I do all above advice.

Dustin Hunt   27 April 2021

Using your local listings is the perfect way to get the best Packers and Movers. According to the online assignment writing service, When moving hundreds or thousands of miles overnight, or if you'd just stop a long trip, recruiting transport services is always the best choice. 

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John Smith   24 July 2024

I'm sorry to hear about the distressing situation you're facing with your vehicle. It’s incredibly frustrating to deal with damage, delays, and poor service, especially when it results in financial loss and mental harassment. Given the seriousness of the issue, here are a few steps you might consider:

  1. Document Everything: Ensure that you have detailed records of all communications with the packers and movers, including the agreement, delivery receipts, and any correspondence regarding the damages and repairs. Also, keep the repair estimates from the Maruti Service Station.

  2. Contact the Company: Reach out to the packers and movers directly and present your case. Demand compensation for the damages and any associated costs. Be clear and assertive about your expectations for resolution.

  3. File a Complaint: If the company does not respond satisfactorily, consider filing a formal complaint with the relevant consumer protection agency or regulatory body. You can also lodge a complaint with the IBA (Indian Banks' Association), which approved the packers and movers.

  4. Seek Legal Advice: It may be beneficial to consult with a legal professional to understand your rights and the potential for legal action. They can guide you on how to proceed with a lawsuit or claim for damages.

  5. Insurance Claim: Although the agency has hindered your ability to claim insurance, explore any remaining options for filing a claim with your insurance provider, especially if you can prove that the vehicle was damaged during transportation.

For any additional academic or personal support, such as managing multiple tasks while dealing with these issues, you might also consider pay someone to do my online exam. This can help alleviate some of your stress while you focus on resolving this important matter.


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