Creditcard collection -No ethics in their way
RajeshR
(Querist) 01 April 2008
This query is : Resolved
Hi Gurus,
I have taken a creditcard with a reputed bank and i couldnot pay the amount for past 7 months as i gone to onsite.
When i came to india i myself went and met the banking collection executive the way they treated me which is not at all good.The executive told that he dont want my paymeny like that.
Now i hurted lot and i have decided to settle the card and ready to pay the amount but would like to escalate to the senior levels.
Please guide me how to go about it and is there any dispute panel is available?
Regards,
Raj
RajeshR
(Querist) 01 April 2008
High
RAKHI BUDHIRAJA ADVOCATE
(Expert) 01 April 2008
You must right down to the senior officials of the Bank, by mentioning your C-C number & explaining whole facts, they will help you positively.
There is consumer reddressal Forum to sort out your dispute, but you should go there because you are wrong on your part as you had paid the amount to the bank. Although, it is genuine reason on your part but the bank is having no concern whether you were onsite or outsite. This is against the norms of the bank that you had not paid. If you are still ready to pay then you can connect to the senior officials of the bank.
Srinivas.B.S.S.T
(Expert) 27 June 2008
you can complain to banking ombudsman or you can file a consumer case if you think that the bank has committed a default in service. But you issue a legal notice setting out the fact at the first instance.
