Deficiency in the service and unfair consumer practice.
shirish k
(Querist) 12 January 2013
This query is : Resolved
Dear Sir,
I had purchased on 24Th June 2010, Chevrolet Aveo 1.4 LTD CNG version from car dealer Ashtavinayak Auto dealer, located Goregaon (West), Mumbai.
My vehicle no is MH 02 BY 7107, this car was delivered to me for use on 25TH Aug 2010 (02 months late) and after that installation of CNG kit , was done by green globe on dealers behalf ,on 16Th Oct2010.
The kit installed was faulty and problematic and hence they replaced it with a new one (as told to me by Mr Mudasar Manager AVK) but without a CNG plate.
I regret to state that Inspite of number of repeated reminder oral as well as in writing till date CNG PLATE is still not given to me. Non availability of CNG Plate has cause lots of inconvenience to me for last two and half years.
I regret to state that for last three years I am not in position to use the vehicle because of refusal by CNG filling station.
As CNG refueling is not done I am constraint to use vehicle on petrol, for me and my family costing me around Rs. 600/- per day on an average, as an additional expenditure.
Non issuance of CNG Plate is deficiency in the service and unfair consumer practice.
I have no option but to go for appropriate legal remedy.
how do i go about and lodge a legal case against AVK Motors/GM motors,
pl advice.
thanking you
Shirish kadepurkar
Car No: MH 02 BY 7107
Mobile No: 9819 936642
ajay sethi
(Expert) 12 January 2013
file complaint with district consumer redressal forum for deficency in service and and for compensation .
R.K Nanda
(Expert) 12 January 2013
file consumer complaint asap.
Devajyoti Barman
(Expert) 12 January 2013
yes file such case u/s 12 of the Act. It is a good case in your favour.
Advocate Bhartesh goyal
(Expert) 12 January 2013
Manufacturer and Dealer both are jointly and severally liable to compensate you for their deficit services as well as for their unfair trade practice.Approach Distrct Consumer Redressal Forum.
