Delivery of goods to wrong person
parthabandhu guha
(Querist) 08 May 2015
This query is : Resolved
I purchased a packet of tea from Makaibari of west bengal and instructed to deliver at my Birbhum residence. They informd me that they have despatched it through Overnite Express Limited courier. But after a long time when I did not receive the goods I contacted Makaibari over email and came to know from Makaibari that the courier has delivered the packet on 26/04/2015 which was a Sunday when I was not in my residence. While placing order I gave my mobile no and instructed not to deliver on Saturdays and Sundays. Still without confirming me over phone the courier person delivered the goods to wrong person on Sunday.
Now please advice me under this situation what I can do.
Rajendra K Goyal
(Expert) 09 May 2015
Send legal notice to the supplier and courier agency, file consumer complaint.
R.K Nanda
(Expert) 09 May 2015
file consumer complaint in CF.
T. Kalaiselvan, Advocate
(Expert) 10 May 2015
Issue a legal notice demanding explanation and compensation after that you may claim compensation through consumer forum.
Dr J C Vashista
(Expert) 10 May 2015
File consumer complaint through a local lawyer.
