How to file a consumer complaint?
Guest
(Querist) 04 November 2011
This query is : Resolved
Respected Experts
I have a query.I have taken admission in a designing course.While at the time of admission they said they will give us internship after completion of the course.We have paid two installments , one is of 10500 and another is of 15000.We have to pay two more installments of 15000 each.
They are telling us they are not going to give us internship and neither they are providing us any study material , i card etc.
Can we go to consumer court against that institute/
If so how?
Nadeem Qureshi
(Expert) 04 November 2011
Dear Friend
you can file complaint in consumer court no need any lawyer but if you want then you can hire. minimum fees is required as court fees
Shonee Kapoor
(Expert) 04 November 2011
1. Was this a written agreement?
2. Issue notice before approaching conusmer court.
Regards,
Shonee Kapoor
harassed.by.498a@gmail.com
Kiran Kumar
(Expert) 04 November 2011
the thing is that you will have to prove the terms agreed between the parties.
and if you are moving a matter before the Consumer Court then definitely the court will look into the documentary evidence on record....i.e. the agreement between the parties.
you may seek help of some local lawyer or some Consumer Organisation to help you out in filing the matter in proper form.
Advocate M.Bhadra
(Expert) 04 November 2011
You should lodge a complaint to the Education Department of the State Govt. and send a Legal Notice to the Institute to give service as per terms.If the Institute would not comply as per notice then file a case in District Consumer Forum.
Sailesh Kumar Shah
(Expert) 04 November 2011
You can move consumer forum. you need sufficient documentary evidence for this.
ajay sethi
(Expert) 04 November 2011
was intimation that you will be given internship in writing . do you have any proof that such promise was made . better consult a local lawyer then file consumer complaint
Guest
(Querist) 04 November 2011
Thanks.There was no written agreement, but they advertised in Local News paper that they will give 100% placement after completion.Now they are telling that they will give only to 2 yrs and 3 yrs degree course students.But at the time of counselling they said they will give to 1 yr diploma course.They are telling us to us to do two yrs course.
but i have no money to that ,
mahendrakumar
(Expert) 05 November 2011
go through the terms of the news paper advertisement before proceeding further.
if there is any violation of the terms mentioned in the news paper advertisement,you can file a case at the district consumer forum for deficiency of service as well as unfair trade practice.
you can claim the refund + damages +cost.
preserve a copy of the news paper advertisement,as,in the absence of any written agreement,the advertisement will be an important evidence for you.
prabhakar singh
(Expert) 05 November 2011
Have they provided any published prospectus also and in that too what was stated in news paper is published there???
Have you bought the prospectus??
Guest
(Querist) 05 November 2011
Ok.Thank you very much sir.
Guest
(Querist) 05 November 2011
no. in the prospectus it is no where written that they will give placement.But in their website it is stated.
ajay sethi
(Expert) 05 November 2011
if it has been stated in newspapers ads and also on website you have good case for filing complaint before consumer forum
Guest
(Querist) 05 November 2011
thanks to all!Thank you very very much for your great response.
mahendrakumar
(Expert) 05 November 2011
that is a real good gesture to appreciate our efforts, Mr.anonymous.
