Consumer protection

Querist : Anonymous (Querist) 04 August 2016 This query is : Resolved
HELLO ,I bought a new Innova Crysta 1 month back ,but after about 1000 km of running three tyres got damaged one by one in a span of 1 week.The tyre is of Bridgestone make.I complained to Toyota dealer and asked for free replacement .They told me to wait for sometime but now they are saying that they can compensate only 75% of the total cost because they r saying that it is not manufacturing fault of tyres but i am not satisfied as it is a clear case of defect of tyres Pls help me ,regarding the legal options available ...Thank You...

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R.K Nanda (Expert) 04 August 2016
No reply to aq.

Kumar Doab (Expert) 04 August 2016
AQ,NO reply.

Guest (Expert) 04 August 2016
If not satisfied with the offer of compensation, better hire services of some local lawyer show him your papers and warranty cards, etc. to file a case in consumer forum, as consumer protection falls within the consumer protection act.

Rajendra K Goyal (Expert) 04 August 2016
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Advocate Kappil Cchandna (Expert) 04 August 2016
Sir,

Shoot them a legal notice as soon as possible and if they don't respond file a suit for defective service in consumer forum.

Warm Regards
Kapil Chandna Advocate
9899011450

adv.bharat @ PUNE (Expert) 05 August 2016
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