Difficiency in service
ravindrakumar
(Querist) 02 December 2013
This query is : Resolved
Hi Experts ,
I have booked a cell phone of value 1100 form The mobile store online ,(Payment mode was Cash on delivery) but havent recieved delevery , and after one month i recieved a E mail from The mobile store ststing the order is cancelled . i also follow up with Customer care regarding the same but got only one answer"it will be delivered shortly."
After escalating this , they offers me componsation of 500 rs ,
Kindly advice me for above service difficeincy how much i can get as componsation .
Thanks,
ravindra.
Kumar Doab
(Expert) 02 December 2013
You have not made any payment and if acceptable collect compensation of Rs.500/ offered by the company as per its internal policy and be happy.
R.K Nanda
(Expert) 03 December 2013
nothing to add more.
Rajendra K Goyal
(Expert) 03 December 2013
Really good, if getting 500/- without any investment instead of getting an instrument value of which may or may not be worth amount paid.
