Received legal document

Dhritiman Sarma (Querist) 29 May 2013 This query is : Resolved
Okay, I received a legal document from Tatadocomo saying that I haven't paid my bill of 5344 from the february of 2013. That is indeed true but only because I left mumbai on october and moved to Gujarat. In gujarat I used to pay my bill in a photon booth cause my connection was taken in mumbai and because I could never view my online bill. My bill online always shows 0 and when I call customer care, they say that you can view your bill online through your account. I told them repeatedly that I cannot view my bill but they would say there is a problem with my computer. I also asked them why I never received paper bill and they say it was sent. Then they sent another one for 100 rupees but I never received that either. Then I left Mumbai and stayed in gujarat until January and then left for Assam where they do not have tata docomo network as a result I cannot pay my bill in cash, online or over the phone. Now I received the legal notice which gave me 7 days time to pay off my bill or a criminal case would be registered. Asked me to call one Mr. Manish Rathor to pay off my bill with the number. The mail was delivered in my spam folder and I only saw it when I was completing my registration for Readers digest the cmfirmation mail of which was sent to the spam folder in the 5th day. So I had 2 days left. As a result I only knew it in the 5th day when I did not even have time to properly do something. I called the number provided for Mr. Rathod and no avail. The number rings and rings countless times but no one receives. I called for 3 days simultaneously whenever I got time as I am in the hospital all the time due to my fathers heart attack. I wrote to the advocate who sent me the notice 3 times requesting information on what to do now that I was unable to pay and to inform me of any other way if possible but no replies there either. Now I am completely helpless and feel like as if tatadocomo is doing this all intentionally in order to reap off the money from me which includes extra like the notice fee and late fee which I okay to pay off but this stupid website doesn't accept my payment where I cannot see the bill but just make a payment blindly without actually knowing your bill.
I seriously need help here as to what I can do and what I should do!

Follow Query

Report Abuse