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Student trapped between university and study center

(Querist) 21 August 2013 This query is : Resolved 
A Kolkata based study cum examination center advertised and admitted a student for B.tech on behalf of a UGC recognized Private University of Himachal Pradesh. After payment of Rs.15,000 as registration and admission charges in two installment, the student got two identity cards from that study center and the university also; he had been provided an university registration number on the above study center's letter head, all the procedure was done by the study center. But after few days of conducting classes the study center stopped taking classes and remain silence about the forthcoming university examination, They never provide the admit card even for the 1st semester examination. Recently university published an advertisement in local news paper that they have no branches or off-campus admission or regional center or whatever may be in the same nature beyond the territorial jurisdiction of the state, now the study center surprisingly declare that they are just admission and information center, not liable for taking classes and university's own administrative matters. The official website of the university now shows a scan copy of UGC's directions of the year 2010, where there was clear instruction to the university for not to open any other admission center/off-campus center/regional center etc outside the territorial jurisdiction of the state. Now the student already been spoiled more than one year to deal with this problem, at this position what is the most effective way to give relief to that student and how to proceed with this matter.
Devajyoti Barman (Expert) 21 August 2013
This acts of the study center falls both under the category of civil and criminal jurisprudence.
For criminal action one may file case of cheating and fraud.
For civil or quasi civil remedy one may file case in the consumer forum for damages and return of tuition fees.
The study center is guilty of unfair trade practice and deficiency of service.
Raj Kumar Makkad (Expert) 21 August 2013
You can not only initiate criminal action but also ivil against the study center. No institution can be allowed to play with the innocent lives of students.


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