Unresponsive lawyer vimal kumar pandey and sakshi jaiswal's
Querist :
Anonymous
(Querist) 05 August 2023
This query is : Resolved
Dear Sir/Madam,
I am writing to file a formal complaint against Vimal Kumar Pandey (A/V0152/2019) and Sakshi Jaiswal's legal team regarding the services they provided to me. My experience with their firm was nothing short of extremely disappointing, and I wish to bring this matter to your attention so that others can be cautioned and protected from similar unsatisfactory experiences.
The key issues I encountered during my engagement with their legal team are as follows:
Lack of Skills and Knowledge: It was evident that Vimal Kumar Pandey and his team lacked the necessary expertise to handle my case. Their understanding of the subject matter was inadequate, leading to numerous delays, frustrations, and wasted time.
Inexperienced Junior Team: Contrary to my expectations of being represented by experienced professionals, my case was entrusted to an inexperienced team of juniors. Their lack of abilities to handle the complexities of my case was disheartening.
Poor Value for Fees Paid: Despite charging high fees, the level of service and representation I received was far from satisfactory. I had anticipated their services to be worth the cost, but it turned out to be a regrettable waste of my hard-earned money.
Arrogant Attitude of Vimal Kumar Pandey: Throughout the course of my interaction with him, Vimal Kumar Pandey displayed an arrogant attitude, treating me and other clients disrespectfully and showing a lack of consideration.
Communication Issues and Withheld Certified Copy: I repeatedly attempted to contact Vimal Kumar Pandey for obtaining a certified copy of my case, for which I had paid a considerable sum. However, my efforts were in vain as he rarely answered phone calls or emails, making effective communication nearly impossible.
As a result, I am left feeling utterly unsatisfied and regretful of my decision to engage their services. I believe that I am entitled to a refund of the fees paid for a service that did not meet even the basic expectations.
I kindly request your assistance in resolving this matter and obtaining appropriate redressal. Furthermore, I hope that appropriate actions will be taken to prevent others from falling victim to such unprofessional and unsatisfactory legal services.
I have attached relevant documents as evidence supporting my claims. Please feel free to contact me for any additional information required to investigate this complaint.
Thank you for your attention to this matter. I trust that the Consumer Protection Board will take the necessary actions to address my concerns and uphold the rights of consumers.
Sincerely,
T. Kalaiselvan, Advocate
(Expert) 06 August 2023
The consumer forum cannot entertain any complaint against the lawyers for alleged poor quality services. he service rendered by lawyers did not come under section 2 (1)(o) of CPA.
When a client hires a lawyer, it is a unilateral contract executed by the client, giving authority to the lawyer to appear and represent the matter on his behalf without any specific assurance or undertaking. Therefore, lawyers were not liable under the CPA for deficient or negligent service
There is a difference between a consumer and a client as defined under the CPA. The Advocates Act, 1961 governs the lawyer-client relationship.
The Bar of Indian Lawyers submitted that a client executes the power of attorney, authorizing the lawyer to do certain acts on his behalf, and there is no term of contract as to the liability of the lawyer in case he fails to do any such act.
It is true that advocate cannot guarantee the result, so as doctors and extending blanket of immunity to advocates will send wrong signal to the profession and society.
A dictum of a special bench of Madras High Court has clearly held that neglect of duties would not amount to professional misconduct, since the element of moral deficiency is the main ingredient of professional misconduct
