my bank is refusing to provide me proper receiving for cheques deposited in my account,I have mentioned many time RBI guideline for that concern.But they insisit on dropping cheques in drop box only.I have filed complaints to HO as well as Circle office in Delhi. But no positive response I got from their end ,What Type of legal step I can take to make that RBI policy implied by that bank.Its canara bank,Rohini,Delhi,