Please share your valuable views on the below judgement where a consumer was asked to pay rs 10,000 to SAMSUNG INDIA.
ASSISTANCE NEEDED IN DRAFTING APPEAL FOR STATE COMMISSION
Sir,
On 30/10/2017 The District Consumer Forum Warangal passed an
interesting judgment in the case CC/4/2017 (Ravichandra. D Vs
Samsung Electronics). The DCF Warangal passed the above Judgment
directing the Complainant (i.e) Consumer to pay Rs10,000/- to the
Opposite party.
Coming to the Facts of the case Complainant Ravichandra. D filed above
consumer complaint in the DCF Warangal in December 2016 for the
defective television sold by Samsung.
The District Consumer Forum passed this sensational judgment directing
a consumer who received a defective television from big company
Samsung to pay Rs 10,000/- to company to get a further replacement of
television.
The judgment of District forum alerts all the consumers that if a
company sold a defective item then the Item should be not used and
should be immediately handover to the company service centre and wait
for their response. If they use the defective unit then they may be
punished by consumer forums with a huge penalty.
I REQUEST TO PLEASE ANALYZE THE ATTACHED JUDGMENT AND PUBLISH AN
ARTICLE. I REQUEST TO PLEASE PUBLISH THE ARTICLE AND BRING AWARENESS
IN CONSUMERS SO THAT IT WILL BE HELPFUL TO THEM AND WILL BRING AN IDEA
TO THEM OF WHAT TO DO WHEN THEY RECEIVE A DEFECTIVE UNIT FROM ANY
MANUFACTURER.
PLEASE PLEASE PUBLISH THIS JUDGMENT AS A PART OF CONSUMER AWARENESS. I
MAY NOT PROVIDE THE CLEAR ANALYSIS BECAUSE OF MY POOR COMMUNICATION
SKILLS. BUT PLEASE UNDERSTAND MY FEELINGS AND PUBLISH THE ARTICLE.
You may contact me for further clarification or info.
Regards
Ravi Chandra
Mob: 9052000266.
