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Shahin   19 April 2018

Breach of Promise by Mobile Company in regard to installation of tower

I have given a complain against a mobile operator company regarding slow net connection & they stated in reply that-

Dear Mr. Yusuf,

Thank you for your time. It was a pleasure speaking with you!

This email is in reference to SR0XXXXX raised on 07-NOV-2017.

As discussed, A site has been planned in your area. It should be live in 90 days after which you will enjoy seamless 4G network.

If you are not satisfied with the resolution, you can call us on XXX from your XXX number or raise an appeal with our Appellate team."

Can I file a case against the company for false promise as such no tower has been planned? Please give me some ideas so that I create extra judicial pressure


Learning

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