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Deepak Vasudevan (Tech Architect)     21 December 2010

Chennai City Traffic Police Website Complaints Pending

Chennai City Traffic Police has an innovative way of capturing road user grievances over here:

https://www.chennaitrafficpolice.in/complaint.php

Unfortunately only 1 in 10 complaints are actually being taken up. I have about 6 recorded way back in Dec 2008 to Aug 2009. Other than two all else still are pending to be looked up.

Is there any escalation built-in to check the excessive inertia that has crept in our cops-infrastructure?



Learning

 1 Replies


(Guest)

file a RTI asking for the  -

total no  of complaints stil open

timeframe to close them

average time to close a complaint

reaons for so many complaints sitll open

no of resource assigned

departmental norms and timeframes to close the complaint


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