My Sister had enrolled herself for IMS Institute for CAT preparation Program on 15th October 2011 at their Branch at Vashi, The total amount paid by her for the said course was Rs. 31, 900/-
My sister has not availed any of their services and had informed IMS INSTITUTE regarding her unwillingness to continue with the course the next day of admission 16th Oct 2012, and demanded Refund. I and my sister had visited their center many times, made many calls and wrote many emails but they fail to respond and just gave a future date of responding.
We have been constantly in touch with IMS INSTITUTE over the phone and have been constantly requesting them for the refund since the past 6 Months, later they agreeded for providing 50% of refund, which we declined coz, As we had not used any of their services, So we are entitled for a Complete Refund
And on this regards my Advocate had sent them a legal notice at their Head Office and at their Vashi Branch,To which they replied that, they cancel the 50% of refund and will not be giving any refund and if we took any legal action it will be more expensive for us.
It is a Hard earned money, Please advice how can we get our amount refunded.
