Respected sir
I have purchased a royal Enfield Thunderbird on November but starting onwards I'm facing lot of issue with bike quality I can't digest with this problem how can I kept this new bike along with complaint I can't able to accept for service also
Kindly need your advice I attached mailed text which I have send to company I have all customer reviews to Dear sir
My name is M.Deenadayalan I purchased a royal enfield thunderbird in SRI VENKATESWARA BIKE ZONE
Buying a thunderbird is my dream but now shame to buy the royal enfield bike
Now a days Thunderbird name is changed to sound bird ,noise bird ,irritating bird
When I given my bike for first service I mentioned the engine noise but service center people said the noise is mandatatory
This word is acceptable or not for 175000cost bike if the noise in the silencer is acceptable but the noise in engine like share auto noise
Some people changed the beat silencer after the noise is little bit reduced if it is true why the company not able to change the silencer at factory level .
List of complaints mentioned
1.GEAR SHIFTING NOISE
2. GEAR SLIPPING NOISE
3.CHAIN NOISE
4.AIR LEAKAGE IN TUBE (CHEAKING AIR LEVEL FOR EVERY TWO DAYS)
5. ENGINE NOISE
6. SILENCER RUSTED
7.STICKER NOT PASTED IN KEY
8. MORE PETROL CONSUMPTION
9.WASTE QUALITY IN FOOT ROAST
10,Oil leakage in engine
11.Noise in the front and back suspension
12.Petrol tank air lock when driving in bypass sudden engine off
Iam very unsatisfied with royal enfield service with in a 2 month of purchasing facing a lot of complaint with royal enfield
Reason
1. At the time of first service itself i raised engine noise complaint but the remedie is noise is mandatoty
2. At the time of second service they said noise is normal and they send noise report and certificate in mail still now not received still now the comp
