Hi everyone,
I am a full time employed, married woman from Chennai, Tamilnadu, India.
During 2009 I applied for a Personal Loan from AXIS and CITI and there were no problems. Now in 2010, I applied for a top-up personal loan from AXIS bank and they denied it saying I have a record in CIBIL for my name.
I asked AXIS bank how come they have a record in CIBIL now and not during 2009. They asked me to contact CIBIL and gave me a Control Number. I contacted CIBIL to which they replied a Credit Card Number and also saying that I owe around 40K to HSBC for those Credit Cards.
I was surprised because I never had any account with HSBC and never had any Credit Card from any bank for that matter. I contacted HSBC then they said this reply..
Referring to your query with regard to the updation of your CIBIL records, we wish to confirm that the CIBIL record has an exact match for your mailing address and it is for two cards in the name of Mr. XXXXX. There is no information pertaining to the card number as confirmed by you. We confirm that the reason for the loan getting disapproved would be because of this CIBIL address match.
That Mr XXXX is my dad's name. So I asked my dad whether he owes any money to HSBC then he said this that When I was at college (during 2001-2004) My dad over used some HSBC Credit Cards. He could not repay it and hence settled it for a lesser amount to which even the Bank agreed. He also mentioned that he never gave out my name as guarantor. He got those credit cards solely all by himself.
Now how should I approach this? I want to remove my name from CIBIL. Because of this I can not apply for any loan... please advice!