I became two days late in paying a balance of Rs.400/- for my SBI credit card,they have charged me Rs. 600/- late fee and denied to waive off after three consecutice requests.
Do RBI/Govt. permits them to do so ?
Dhawal Bhandari (ADVOCATE) 27 June 2010
kindly look into your credit card agreement ie [penality + rate of interest]
however it looks like arbitrary
Satya Narayana Palukuru (Advocates & Mediators.) 27 June 2010
It is definetly arbitrarary but we agree for it
you can take up with banking ombudsman
J. P. Shah (RTI & CONSUMER ACTIVIST) 27 July 2010