Nikhil Arora 18 July 2018
Vikas Tiwari (Advocate) 18 July 2018
See, there is no universal rule for the issuance of Prepaid gift cards, it differs from bank to bank.
Most of the banks provide card replacement facility after deducting some charges if a gift card expires (subject to maintenance of minimum balance), provided replacement request should be made within three months (or within the time as prescribe by the bank) from the date of expiry.
Lodge a written complaint with the bank customer care and request them to provide a Replacement Card or Refund of Balance amount, hope this will work.
Best of luck.
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