I had Barclays bank credit card in 2010, after including interest the due amount was of Rs. 40486. One day recovery agent called me for subject due, hence I replied them, I am looking to settle the amount, however I will be doing in two installment, as per my commitment I paid the sum of Rs 20000/- on 15th OCT 2015, since currently I was out of country from last 5 years and working in MNC, I requested them don't call me as per India time since I would be sleeping or getting ready for my office, the best way you can contact me on email.
In addition, I requested Kotak bank repsentative to acknowledge the payment which was done on 15th Oct, however he refused to do so. Since I was out of country the only way was to get authenticity is through getting acknowledge through there official email id, however after many argument they acknowledge on 21st of Dec 2015. In meantime they called to my friend’s residence no and harassed them, since they are from native they got scared, they called them min 100 times, however on the same day when they acknowledge the receipt I paid the remaining amount. However they are again calling and threating them to settle the amount by their pocket.
I requested my friend’s family to lodge complaint to nearest police station, however they are saying we don’t want to file any complain, just pay the money once more and get rid of them.
Hence request you to provide your expert view on the same, so that I can take through legal process.
