Hello,
I had taken a Personal Loan (Loan Account #LC013111870530) from Barclays Finance (Bangalore) in June'2008. The loan amount taken was Rs. 1,50,000/- .Though I admit (my fault) that I had defaulted on my payments but I've paid Rs. 74,928 till March'10. Then I lost my phone & alongwith it, lost my job & the contact numbers of the Collection Agency, Plutus Associates, 55/2 1st & 2nd Floor, 13th, "H' Main, Vasanthappa Garden, Doopanahalli, Hal 2nd Stage, Bangalore - 560008. So after many months, I get a call from this collection agent Manu (Phone# 9663328369) who told me that I've an O/S amount of Rs.1,94,592/- (including the interest) & that the loan is in OD of 655 days. I did not have a job so I asked them if it is possible to settle the amount, in instalments. He asked his Supervisor, Mr. Vijayshankar (Phone# 9980055770) who informed me that I can settle it for Rs.80,000/-. in 3 months time. I agreed & asked them to email the Settlement letter to me so I could read & sign it. The Manager, Mr. Vijayshankar informed me that the first instalment has to be via cash of Rs. 30,000/- & for the other two instalments, he needs post dated cheques.
I agreed to it but told him that I will give him the numbers on the cheque only after he sends me the scanned copy of the receipt for the cash payment (online transfer) that I made on 30/06/11 to an Icici Bank account. Till not even after repeated messages & calls, they still haven't emailed the scanned copy of the receipt & still insist on getting the cheque numbers. I also got a call from some lady who refused to give me her employee id, saying that she is calling from Barclays Finance Legal Board based out of Hyderabad. (Phone# 040 44545465). I just have a question, If the loan amount is Rs. 1,50,000/- & if I've paid till Rs. 74,928 till March'10, then why is the O/S amount Rs.1,94,592/? Don't I have to pay only Rs. 59,928/-? So is the interest amount Rs. 1,19,664? Calls to Barclays finance Customer service is also useless since they told me that they cannot access my loan information as its been called for a settlement.
Am I being taken for a ride here? Could someone help me how to go about it cause I don't want to be cheated anymore. Please help me!!!
