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AS   30 September 2024

My call history is getting tracked by someone without my consent

I have come to know that someone is accessing my call history without my consent. It seems they either have direct access or know someone who is retrieving this information on their behalf. I am using JIO as my service provider, and I want to know what measures I can take to stop this from happening. Is there any way to find out how this is occurring? Could someone within the service provider be leaking my information, or is my call history is being hacked?

I would also like to know how I can formally register a complaint or take legal action against this. Would sending an email to the service provider resolve this issue, or are there more steps I should follow?

If there is a specific way to write a letter to the appropriate authorities, what format should I use and what details should I include to address this issue effectively?

What preventive measures can I take in this situation, and is there any assurance that this won't happen again in the future?



Learning

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