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Parvathy (Student)     13 March 2012

Online shopping remedy

 

Sir,

i have purchased some electronic products online from snapdeal on 26th feb. It was informed to be shipped within 7 days. Later the product was told to be shipped after another 3 days due to some delay. Again i was told that it was to be shipped after another 3 days ie, before 12th march. Today is 13th and product is not yet delivered. I rang them and they apologized for the delay.

Do i have any remedy of compensation? How can i seek for it?



Learning

 2 Replies

adv. rajeev ( rajoo ) (practicing advocate)     13 March 2012

You call them again, if the co., gave the same answer then issue notice claiming compensation for deficiency in service.  You can file a consumer complaint.


(Guest)

You can ask for help by giving feedback at the help link of the website through which you purchased the item.


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