Dear Experts Panel,
I, Mr Chirag Pandya, aged 31, residing at Jamnagar - Gujarat, was travelling on 11th March 2013 from Mumbai to Barcelona, Spain for my 6 months spanish studies. My passport was impounded by immigration authorities at CSI Airport. The reason stated by them, Passport is under "Lost" Status and I am not allowed to travel on that. They later on sent it to RPO Ahmedabad.
I remember once in 2008/2009 my passport was misplaced by me and I had sent a fax to RPO Ahmedabad regarding the same, after a month or so I had found it from my house only. I had sent another fax to RPO informing them with found details.
Now, its been over 1 month, RPO Ahmedabad is in receipt of my impounded passport for which I have proof but they are not being co-operative at there has been no information given to me by them on further proceedings after atleast 5-6 times personal visits, sending them several fax, emails with details (attaching impound slip issued by immigration authorities/scanned copy of my passport etc..) and I have no information on what's going to happen?? Initially they had told me they will send me a letter which I have never received as of today, and when I visited RPO yesterday they are asking for written application to be submitted (which I had already submitted on 15th of March) and they are refusing to give any sort of acknowledgement of the application which I submit. RPO officers are very rude in their approach and refused to give me any sort of information, as well the enquiry phone numbers/emails/fax (which are provided on passport office website), it never works and never responded.
Kindly advise on what should be done? If there is any formalities which should be done from my side? What would be the proceesing time of the issue to be resolved? As I am a student and I have already failed to start my course on date, lost monies on my tuition/hostel fees/air ticket etc.. and still there is no clear picture of whats coming next>?
Would be great help if you can advise me on clear proceedings? Your attention Much Appreciated.
Chirag Pandya