Hi,
I am Revathy and is using Tata docomo postpaid mobile service. My credit limit was Rs 7500/-
I went out of country and used international roaming services and got a bill of Rs 200000/- . I want to know is that valid if my bill is more that credit limit. I did not get any intimation from Tata docomo that I am nearing the credit limit. I tried to get this fixed witht the customer care and they told ,i have to pay the full amount . Can I file a case against them? .Is it valid to raise a bill more than credit limit. As per my understanding,service should be cut if it goes above the credit limit.
Please advise me on this
Thanks,
Revathy