sanjoy paul 09 July 2021
SIVARAMAPRASAD KAPPAGANTU (Retired Manager) 10 July 2021
How long back the Current Account was used? Probably, if an account is not operated for a certain period of time, banks normally make the account inoperative. However in such cases also, Bank needs to inform the Customer when he approaches the bank for the operation of the same account and obtains a letter that he would henceforth operate the account and obtains the latest KYC and convert the account from inoperative to operative enabling the Customer to operate the account.
Other possibilities of the account being frozen:
In any case, it is incumbent upon the Bank to inform the Customer of the reason for their freezing the account, You may escalate the matter first to the Branch Manager in writing, and if no reply is forthcoming within a reasonable time of say 2-3 working days, to the Zonal Office addressing a letter to the Zonal Head giving full details of your account.
Still no reply, you can file a case before Banking Ombudsman to resolve the issue.
G.L.N. Prasad (Retired employee.) 10 July 2021
Another possibility further to the above
The presumption is that there may be some suspected operations in the account, maybe without your knowledge and hacking. Make a simple call and ask the banker the specific reason for freezing without intimation, note down the name of the officer and issue simple notice protesting against such freezing without operation and demand for allowing operations. immediately under intimation to you, failing which you may have to proceed legally for a remedy.. Wait for a month and file on line complaint to Ombudsman and if the freezer amount is substantial (more than Rs.5,000) file on line complaint before the District Consumer Forum. Till then do not credit amounts with that bank and operate another bank account.
P. Venu (Advocate) 10 July 2021
You have not posted the complete facts.
Dr J C Vashista (Advocate) 11 July 2021
Current account is a facility provided by the banker to its customers (generally for business) for making payments,as overdraft under a specified limit, where terms and conditions are agreed by both parties.
Find out reasons from concerned Bank for freezing the account and proceed to rectify as required.
No legal issue is involved in the facts vis-a-vis query posted by author.
Kevin Moses Paul 27 July 2021