BPO/KPO are covered by ( name of the state) Shops and Commercial Establishments Act.
Work hours, OT, rest time etc are also stated in ( name of the state) Shops and Commercial Establishments Act.
Gujarat followed Bombay Shops and Commercial Establishments Act and has placed Gujarat Shops and Commercial Establishments Act………………………..on website of Dept. of Labor.
Work hours are:::8/day=48/week. Beyond it OT is applicable. Beyond 9hrs/day OT is applicable.There is a limit on OT hours too.
The notice of corporation should mean 8.00 hrs excluding 30 min. break.
Neither corporation nor your company is wrong……………………….since your company works 5days/week.
How do you handle it is up to you.
There are many IT/ITeS employees unions, including for female employees too and trade unions like CITU/INTUC/AITUC/BMS …………………….are willing to embrace them……………….
https://www.itecentre.co.in/
https://ithiworld.wikispaces.com/News+Update
IT/BPO Voice of India | Facebook
UNITES Professionals
www.unitespro.org
www.itpfindia.org/
https://itnitesunion.wordpress.com/author/itnitesunion/
Shiv Mahiti Ani Tantradyan Sena(Shiv IT SENA)
mankar.janardan@gmail.com
________________________________________
https://www.shivsena.org
https://www.facebook.com/ShivITSena/info
https://www.amrc.org.hk/node/1088 CBPOP
https://www.freepatentsonline.com/article/Indian-Journal-Industrial-Relations/185430721.html
https://bpo.knowledgehills.com/Directory/BPO-Jobs/CBPOP-Centre-for-BPO-Professionals.aspx
https://labour.kar.nic.in/labour/trade-unions-list.htm
https://labour.kar.nic.in/labour/default.asp
https://www.dnaindia.com/mumbai/report-shiv-sena-forms-first-union-in-information-technology-sector-1465435