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Divya (HW)     02 March 2011

Yahoo India not opening my website since a long time

This year in 2011,I had sent a cheque of Rs. 3308 to Yahoo India,Bangalore for opening of my own new website.This money included services of domain name and web hosting.

It was received by them on 4th February,as per courier company confirmation.

However they confirmed the receipt of this cheque only after 1 week,perhaps due to lack of coordination in their own office.

On 18th February I received a call from them that my registration work will be done very soon.

 

But a few hours later,they called me again to inform that my bank account
from where the money was to be withdrawn(Punjab National Bank) has no balance
at all & that the bank officials had called Yahoo to say this.




I called the bank on the same day to know my account status.


But bank people said that there's adequate money in my bank and that Yahoo never presented them any
cheque to withdraw any money.So question of cheque bouncing did not
arise
at all.



I telephoned Yahoo again on the same day to inform this,so that there is
no further misunderstanding.And I was assured that Yahoo will look into the
matter and will call me  20th February.



However,I haven't received any call from Yahoo yet in this regard..So I
called up Yahoo again a few days back to know the situation and I was told that
they have again presented my cheque to Punjab National Bank to withdraw money.I was
assured I will receive a call soon.



However I am yet to hear from them despite writing to them twice again.When I wrote to them again,they wrote back on 26th February that they have not received any money from me,which is all the more suprising

Please tell me how to deal with these Yahoo people.

My website creation has been utterly delayed.

They don't call me to update about anything.And my cheque is lying with them.



Learning

 3 Replies

DISHA D. SHAH (lawyer)     02 March 2011

send notice for not giving services after paying amount

after if no reply go to counsumer forum........

DISHA D. SHAH (lawyer)     02 March 2011

as usual yahoo gives no services go to other hosting sites
 

Divya (HW)     02 March 2011

Madam,

 

Thanks for replying.

 

The cheque was sent but they DID NOT ENCASH IT because they say there is no money in my bank.This is not true.There is adequate money in my account.I confirmed this from the bank.

What do i do?


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