Sir I am an government employee at Govt of West Bengal. I am enrolled West Bengal health scheme and drawing health benefits from last 6 years. I am suffering from Chronic kidney disease stage 4 patient and go medical checkup quarterly. I submit all the bills and Documents to Claim those . Till last year (August 2018) I used to get my claims . But from September my Claims have stopped when I enquired about it I was told a Clerk is refusing to pass my bills . I met him and asked the reason and he is just making different reasons and delaying the process. I have not received a single claim in last 1 year. This guy is doing All this for reasons because I am Non- Bengali. I am in very bad situation financially all my savings have been put in medical expenses which is almost 15k per month. I want to proceed legally now . What are my options for this. Can I file case against that person in court?
Please help