Hi Everyone,
Let me explain:
I have credit card from HDFC bank since 2010, it is renewed time to time by sending a new one.
I took a loan on credit card in 2015. I am paying monthly payment on it since then.
In 2017, they sent me a new card on renewal, the delivery person sent it back stating "non-availability of the address"
My all previous cards, credit and debit came on the same address
Since, then I am requesting them to send the card again but still now in 2024, I didn't got it.
Local representative says that they can't do anything and tell me to ask chennai branch. Chennai branch told me to give a duly signed letter.
I sent them twice, once in 2018 and second in 2022. Both time, they didn't communicated with me. And when after 3-4 months, I asked what happened to my request. They say that "we didn't received your letter"
I am paying installments each month since 2015. they are charging service tax on each installment but refusing to provide me the card so that I can use it.
Please tell me what I can do?
Thanks
