Consumer protection Act
allurisivajiraju
(Querist) 03 January 2010
This query is : Resolved
Respected Seniors.
One Retailer sells his products for more than M.R.P. Rate and issuing bills for extra amount also and he is not disclosing the correct M.R.P. Rate to the customers neither in product nor in his shop display board. For example the same company same brand product available in the surrounding sops for Rs. 1,500/-. But said retailer sells the same for Rs. 2,000/-. But some customers knows the said fact and questioned the same but the said retailer answered rash and negligent manner.
In the above circumstances what are the remedies available to the innocent customers since they are having bills for including extra amount from the said retailer.
Thanking you in advance.
Arvind Singh Chauhan
(Expert) 03 January 2010
Shortest way is, complaint to marketing inspector or to SDM or to DM. Another is to approach to consumer forum.
Raj Kumar Makkad
(Expert) 03 January 2010
First of all such customers should obtain information from the whole-seller or the company the rates the retailer can charge then make the detailed complaints to local police and lodge FIR under section 420 IPC against him and also with the consumer forum.
