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Consumer Case

(Querist) 28 February 2011 This query is : Resolved 
Dear friends, the customer presented his retirement-benefit-cheque into Nationalized Bank whereat he and his institution also have the accounts. Hence, As the same bank is a computorized branch , immediately his cheque was honoured and the same was accounted into his account. on the same day , within minutes, the same customer's another cheque issued to his friend was presented and the same was also honoured and transferred into his friend's account . Subsequently , the customer presented his cheque for withdrawal , there is no sufficient balance in his account due to his friend's collection of customer's cheque. now ,the question is ' is it lack of deficiency of service'. Any land mark judgement? thanks in advance.
mahendrakumar (Expert) 28 February 2011
your query is not fully clear.

where is the deficiency of service here?

a.manoharan (Querist) 28 February 2011
Dear Mr.Mahendrakumar , my answer is also the same. my question is, 'If it is not deficiency of service' , Any land mark judgement available for this facts and circumstances of the case.? thanks in advance.
Uma parameswaran (Expert) 28 February 2011
Already answered.
a.manoharan (Querist) 01 March 2011
where Already answered?
Guest (Expert) 01 March 2011
Dear Manoharan,

You have posted the same query thrice. The query does not seem to be complete, as according to the present query, the answer of the experts is quite right. The question arises, if cheques are issued for more than the balance in account, or if the balance falls below the amount of any one cheque, logically how that can be lack or deficiency of service on the part of the bank?


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