Procedure for filing complaint in the consumer court
sudhakar s. yeradkar
(Querist) 20 February 2014
This query is : Resolved
Dear sir,
I have been purchased new bike last year which is still under warranty and time to time informed problems to the company and their dealers while conducting services. The manufacturing company has replaced few accessories as it was their fault. I have been sent several emails to them and in last two emails i have demanded for the replacement of bike or refund of the money with interest.
I would like to know...
1.Exact procedure for filing complaint in the consumer court.
2.Is there time limit for filing complaint from the date of sending emails/letters or notice.
3.Please advise name of the expert advocate from Kalyan,dist.Thane Maharashtra State.
Thanks in advance.
Devajyoti Barman
(Expert) 20 February 2014
1. Consult an advocate/ visit consumer forum or its official website.
2. 2 years.
3. Search here.
Rajendra K Goyal
(Expert) 21 February 2014
If you visit the site of consumer forum you would know a lot about it. Better take help of a local lawyer. You can visit the court premises and engage a lawyer after some inquiry from there.
T. Kalaiselvan, Advocate
(Expert) 22 February 2014
yes, you can approach the consumer forum to seeking to redress your grievance and also to suitably compensate you,but before that make sure that the deficiency is attributable to the manufacture defect and has not been properly addressed by the company.
