Consumer forum complaint against telenor(uninor)
RC Gayatri
(Querist) 10 February 2016
This query is : Resolved
Hi All,
In recent past I faced a small issue with my Internet service provider (Telenor India).
I have emailed my concern to their customer help desk team and also to appellate authority. I have sent the screen shots of issues I faced while trying to recharge my mobile for internet offer ONLINE.
Initially they did not responded for 2 days. In anger I have used a single word (IDIOT) against them in a email. (I have that email copy with me)
Now the issue got side tracked and they replied me saying that I have hurted an women employee(whereas its not true). and the main issue got side tracked.
I have copy of screen shots about issue i faced and also emails I have sent and also remainder emails.
1)In any way can you guys help me to win over Telenor India. Even though amount is very less I want to teach a lesson that they have to improve their services.
2)Can filing a complaint in Consumer forum website help me with this ?
3) Any other thoughts/suggestions ?
