11 months delay in delivery of maruti suzuki dzire car
ESKAY01972
(Querist) 01 January 2012
This query is : Resolved
RESPECTED EXPERTS,
I HAVE BOOKED MARUTI SUZUKI DZIRE CAR, IN THE MONTH OF APR 2009,WHILE BOOKING CAR DEALER JAIKRISHNAA AUTOSALES PRIVATE LIMITED COIMBATORE, ASSURED CAR WILL BE DELIVERED WITHIN 2-3 MONTHS. HOWEVER HE WENT ON POSTPONING DELIVERY. I COMPLAINED TO MARUTI COMPANY AND AREA MANAGER, CHENNAI. AFTER SEVERAL COMPLAINTS DEALER DELIVERED CAR AFTER 11 MONTHS. BY THE TIME VEHICLE COST INCREASED BY 33000/-.
FOR NO FAULT I PAID EXCESS AMOUNT, FOR THIS I FILED COMPLAINT AGAINST MARUTI DEALER(RESPONDENT NO.1), MD&CEO OF MARUTI SUZUKI COMPANY (RESPONDENT NO.2)AND ALSO AREA MANAGER CHENNAI(RESPONDENT NO.3) BEFORE CONSUMER FORUM, COIMBATORE.
NOW THE RESPONDENT NO.2 & 3 HAVE FILED WRITTENT ARGUMENT, STATING THAT, THEY ARE NOT RESPONSIBLE IN THIS TRANSACTION, SICE THE TRANSACTION IS BETWEEN DEALER AND BUYER, NOT BETWEEN MANUFACTURER.
KINDLY ADVISE ME,
1.WHETHER MANUFACTURER IS NOT A PARTY IN THIS ISSUE?
2.WHETHER DEALER IS LAIBLE?
PLEASE PROVIDE ME ANY CITATIONS WHICH MAY HELP IN MY CASE.
THANKING YOU,
Y/F
SENDHIL KUMAR.V
M.Sheik Mohammed Ali
(Expert) 02 January 2012
1. yes the manufacture not come your case.
2. yes the dealer is liable
V R SHROFF
(Expert) 02 January 2012
dealer executed contract, so he is liable
Advocate Bhartesh goyal
(Expert) 02 January 2012
Since the contract to deliver the car was with dealer and not with manufacturer so only dealer is liable to compensate you.
Sailesh Kumar Shah
(Expert) 03 January 2012
They are not liable for delay to directly to you unless at the time of booking, area manager also signed/promised for delivery within 2-3 months.
Devajyoti Barman
(Expert) 03 January 2012
The primary liability is upon the Dealer only though for ends ot justice you can add manufacturer as party also.
ESKAY01972
(Querist) 19 January 2012
SIR/MADAM
CAN I GET ANY CITATION TO PROCEED AGAINST DELAER?
