Im a student, got problem with vodafone
Querist :
Anonymous
(Querist) 17 January 2012
This query is : Resolved
hi..
i got huge bill in vodafone.. pls help
Advocate. Arunagiri
(Expert) 17 January 2012
Change the service provider. that is the only solution.
ajay sethi
(Expert) 17 January 2012
vodafone services are the best . you cna request vodafone to submit itemised billing for moth when your bill was huge .
analyse the bill and if you have not made calls to numbers mentioned raise the issue with service provider .
Advocate M.Bhadra
(Expert) 17 January 2012
Bills amount may vary for your use,but if you think that it was fake bills then you can send a legal notice to the Vodafone calling them to send details,if they would not comply then you can file case in consumer forum.You should change the Service Provider.
Shonee Kapoor
(Expert) 17 January 2012
If you used it, Pay it.
Otherwise ask for bill breakup, and contesnt it.
Regards,
Shonee Kapoor
harassed.by.498a@gmail.com
Guest
(Expert) 17 January 2012
if u think ur said bill is very high, simply issue a legal notice to them.
further feel free to contact me for any help.
Manoj kumar,
Advocate,
Delhi.
Ph: 09310443650
advocates.agra@gmail.com
Raj Kumar Makkad
(Expert) 18 January 2012
You have been adequately been advised.
Devajyoti Barman
(Expert) 18 January 2012
You can lodge protest with their in house grievance redressal which though hardly help.
Else TRAI is there for your assistance.
V R SHROFF
(Expert) 18 January 2012
I believe, it is POST PAID_ BILLING service.
I found Following Difference in pre paid & post Paid Services, irrespective of Service Providers:
POST Paid:
1.You pay in Adv for a month,they r using ur money
2.You also incur bank chg.
3.Suppose you use 1000/- You pay Service Tax, so say 1150/- losing your 15%?? May be 12 1/2% ?? [I am tax zero]
4. You have this danger, someone hack, make international calls, or in any way, very huge Bill cases came to me, and I have to File Complaint to Telephone Regulatory Authority at Delhi.
5. Just to getr out of services, I have to run pllar tompast taking 3 months , and continue pay nnecessarily.
I did not get any actual benefit.
150 Local minutes free woth Rs. 150/- per month, also means my usual calls of 5-7 seconds that otherwise cost me 5-7 paise!!not Rupees.
Now in
PRE PAID:
You know immeditaely what is charged of call & your balnce.
No Service tax of 12.5% so save. If Refilled for Rs. 888/- you get 888 talk time.
Sometime with offer they give 888 for Rs. 777/- So save 12+12% i.e. 25%.
No chance of such sudden " huge bill"
Black money is used up for u and ur family mobile Bills, No Bill No Payments, No Entry to Tax My Taxmans & especially Lawyer's Fees!!
anybody can refill from anywhere , you need not know, who paid for it, if asked!!
So I am very Happy with my PRE PAID for Last many years, since I closed my Billing.
Nadeem Qureshi
(Expert) 18 January 2012
Dear Querist
I also agree with expert
Deepak Nair
(Expert) 18 January 2012
I agree with Mr.Shroff. Even I am using prepaid service and that is much better than the post paid in any sense.
In your case, you shall call for the call records and other details. If anythign is overcharged, that can be settled by visiting your local vodafone gallery. If that does not work out you can file a consumer complaint for unfair trade practice.
Sailesh Kumar Shah
(Expert) 19 January 2012
Make complaint with TRAI.visit below link for further action:-
http://www.trai.gov.in/sp/list_of_CC_NO_AA-Vodafone.pdf
Dr Anil Kumar Singh
(Expert) 19 January 2012
If bill pertains to calls not made by you or higher rates than contest else if u have used pay
