Filing case in consumer forum
Querist :
Anonymous
(Querist) 10 March 2022
This query is : Resolved
Hi!
Recently TATA Sky rebranded as TATA Play. Before rebranding happened I upgraded by set-top box to Binge+ after a Month of Free Trial was over before doing the recharge I asked the TATA Guys to remove Amazon Prime Subscription for me as I no longer needed it. That month everything was ok but next Month (This Month) they deducted money for Amazon Prime Subscription in addition to my regular recharge and got my main account balance to Negative and now they’re blaming me that I have activated the Amazon Prime Subscription from my end and not ready to refund the Amount. I spoke to the Amazon Customer people and they confirmed that activation of services had been done at TATA’s end!
Please guide me as I want to file a complaint in the Consumer Forum.
Thanks & Regards,
Pradip
Dr J C Vashista
(Expert) 11 March 2022
Consult a local prudent lawyer for better appreciation of facts/ relevant documents for professional advise and necessary proceedings
