fir

Querist : Anonymous (Querist) 18 November 2009 This query is : Resolved
is there any benifit to call police and file fir when any shopkeper not replace defected product.before going to consumer court

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Adv Archana Deshmukh (Expert) 18 November 2009
No.

A V Vishal (Expert) 18 November 2009
No

G V S Jagannadha Rao (Expert) 18 November 2009
Yours is a case of Defective goods and Deficiency of service - a civil case which comes under the purview of Consumer Protection Act, a special legislation for the benefit of Consumers. Police has no role to play in your case. You may directly proceed to file a case is the District Consumer Forum.

Raj Kumar Makkad (Expert) 18 November 2009
Never. It is a civil matter but not a criminal.

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