Mobile connectivity
Sanil kumar
(Querist) 03 June 2014
This query is : Open
I had a vodafone connection and while taking the connection the executive confirmed that the connectivity will be very good and also if there is any issue the complaints will be sorted out within 24 hrs. after i took the connection, within 2 months the location where i a staying the signal become pathetic and i approached vodafone customer care but they didn't give a positive feedback they closed the complaint saying i have not attended the call where i have already provided my detailed address for the person t visit to check the signal status but nothing happend post this i have raised another complaint with applete authority and they confirmed that the signal is poor and it will take 6 months to place booster and i have waited for six moths and i have always affected by my business and personal calls. now i am moved to different service provider bu i have lost 50% of my bill due to signal issue how can i claim this.
