MOBILE SERVICES
Arvind Singh Chauhan
(Querist) 03 January 2010
This query is : Resolved
Sir,
I was traveling with my friend by road. We were about 30 Km away from Nepal Border. Suddenly my friend got a call on mobile, he received and later Air tell charged Rs 200/- for international roaming charges. We both checked the mobile it was showing tower of Nepal, means there was leakage of Air tell signals from Nepal. We called the customer executive but they refused to help us. It would be with many other people. What should be done to teach lesson to Air Tell. How can we prove that we were in India at that time when we received the call. Air tell didn't send any message that we are at international roaming.
Devajyoti Barman
(Expert) 03 January 2010
File a complaint before the District Consumer Disputes Redressal Forum for deficiency of service/unfair trade pracrice and let them come up with proof that you were indded in foreign territory.
