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Online fraud of dejavutrends.com

(Querist) 22 April 2014 This query is : Resolved 
hello ,


Last month on 15-03-2013 i used my SBI net banking to order some computer items from dejevutrands.com , and that site was suppose to ship those times with in 10 days but still they are not sending the items nor refunding the amount.its almost one month over. when ever i spoke with Customer care they say , they will ship the items upcoming week.

even i spoke with EBS.in as EBS.in was the payment gate way for dejavutrends.com and EBS.in people are saying they cant help me in this matter.

last hope was SBI bank so i applied the dispute form and sent it to the sbicards.com people and waiting for them to do something about my issue and to get back my refund from dejavutrands.com ( in every bank chargeback facility is there , were as in sbi its not available . dispute form is some what look like of chargeback)
sbi people are not helping properly , simply they are saying they cant do anything were as other banks help there costumer in these kind of issue.

what should i do to get back my refund...


Note:-

1. there is a customer care on the dejavutrends.com but no one answers that number.

2. there is a address on the dejavutrends.com but in that building there is no dejavutrends office

3. who ever got any items from dejavutrends.com , those items shipped form Ahmadabad or bombay address which are not dejavus official address as said by them on there official site.

4.Owner of Dejavutrends.com is involved in fraud cases previously .( search in google and his biodata will appear in fraud list )

5. i am from andhrapradesh . my local police saying they cant do anything coz dejavu is located in bombay , and my local police dont have cyber cell.



if any one from bomaby is ready to help me in this issue please contact me on 09949430302.




V R SHROFF (Expert) 22 April 2014
Amt involved???????????????
Syed.Nasar (Querist) 22 April 2014
rs 12600/- for two computer items .
ajay sethi (Expert) 22 April 2014
you can issue legal notice to company . but filing case for recovery of rs 12,500 dosent make sense . your legal fees will be more than amount involved
Rajendra K Goyal (Expert) 23 April 2014
Once amount paid in the account of beneficiary, Bank can not reverse the entry without the consent of account holder.

Send legal notice to known address. File consumer complaint.
T. Kalaiselvan, Advocate Online (Expert) 24 April 2014
Yes the suggested legal actions will be the only solution for this.


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