Reliving letter and service letter.
Nik
(Querist) 18 July 2013
This query is : Open
Dear Sir,
My friend has recently joined one of the Big 4 MNC consulting. They are asking for her Service letter and Reliving letter for her last organization. During her interview process she has mentioned that she can only Provide the joining letter and resignation acceptance letter from her last organisation as as her last organization (Its a small Indian IT company) have a internal policy; that anyone who leave the company with in the probation period (which is three months from the date of joining) is not entitled for Reliving Letter or Service Letter. However this is not mentioned anywhere in the offer letter or Appointment letter. She has resigned and served her notice period as per their policy.
However during her interview with the new MNC she has mentioned to HR and her interviewer that she will only provide them with Joining letter and Resignation acceptance letter stamped and signed by her last HR manager. They were in agreement for the same and this is also documented in couple of emails along with offer acceptance mail. But the problem is that during her joining formalities she has by mistake signed one undertaking which says that She will Provide the Reliving letter as well as service letter with-in 45 days and if she is not able to submit it she will be terminated from her services.
She is doing followup's on this with her current employers but being a process driven organization they are not listening to it.
She has also sent few emails to her previous employer but they have refused to provide her with any reliving or service letter.
Please suggest what can be done.
