Ruling - Consumer case against Airtel.

Querist : Anonymous (Querist) 19 July 2011 This query is : Resolved
Yesterday my case against Airtel was not received by the District Consumer Forum, Chennai South, stating that there is a recent ruling that cases against Airtel should not be accepted and it has to be filed only in the civil court.

Can any body give me the copy of such ruling.

Any body facing similar problem

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DEFENSE ADVOCATE.-firmaction@g (Expert) 19 July 2011
you just go to the site of airtel and get details of the compliance officer complain to him and there after there is appeallate compliance officer. There after to to TRAI.

H.M.Patnaik (Expert) 19 July 2011
This is probably a recent prescription by TRAI in case of TELECOM companies operating India.

DEFENSE ADVOCATE.-firmaction@g (Expert) 19 July 2011
Yes so that uses do not have to go to courts.
This is most quick method.

Querist : Anonymous (Querist) 19 July 2011
Dear Your Advocate,

All the complaints to the Nodal Officer and Appellate authority were not replied even after few months.
Legal notice sent in May'2011. Even for this no reply.

My query is regarding the ruling in filing the case in consumer court.

Querist : Anonymous (Querist) 19 July 2011
Mr.Patnaik,

What is that recent prescription?

any link/url to that.

Please refer to TRAI directions that to appoint arbitrators only on court direction.

Also refer the 2009 SC judgement on 7B of the Telegraph Act, by this SC barred the consumer court to entertain cellular cases.

My query is, is there any recent development after 2009 SC judgement.

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