I have a Honda City(MH 01 GA 1147) insured with Cholamandalam. The policy no is-3362/00340020/000/01.
I had met with an accident on 10th April'09.
The service no registered with Chola was 135677.
Due to non-availability of parts(as my vehicle is a 2002 model) there was a delay in the repair work and I had informed the surveyor verbally. And after the bills were submitted I was told that the case had already been closed.
Even after requesting the claim manager to reopen the case he said that the company wont accept reopening.
The company had sent 2 letter out of which the first letter said to deposit the bills and the second said that the case had been closed. I had received the second one only. They had not sent any mail or never had called me on my mobile even though they had my number and email id.
The bill amount was Rs. 1,24,000/-, which is a big amount for me.
Even after this incidence, I have been insuring my vehicle with Cholamandalam.
There have been numerous emails from my side since Jan'2011 but the company always says that its been 2 yrs and so they cant reopen the case.
The calim manager even said on a conference call with his seniors that I had never requested for a reopening of the case.
Now, I have filed a case and my lawyer advised me to go through consumer forum.
I want to know-
1. If there is any court fees to be paid and how much.
My lawyer has filed a case with claim amount of 15 lacs and has claimed to have paid court fees of 2% i.e. Rs.30000.
But as far as I have heard that consumer courts work on very minimal fees.
2. Also, if a court fees is paid, is there a system of getting any receipt or some kind of documentation for the amount paid.
Kindly advise as its very urgent.
Regards
