Dear Experts,
One of my friends mother expired she was in a govt sector. she has taken the loan in a bank and the surity has given by that particular disbursing officer & Admin officer incharge the bank loan is 2 lakhs and the total amount after her death benefits comes to nearly 2 lakhs.
The admin officer has not given any single rupees to the deceased family and advised them to clear the bank loan first for which they agreed and given the acknowledgement that the loan should be cleared first, the first letter has given in the month of november2009 but till february-2010 also the amount has not been paid to bank or given to the family. again the family has requested and submitted the letter in the month of feb to clear the loan of the bank and this time they submitted the copy to bank also to followup and collect the same but till now the amount has not been paid to bank not the Admin officer is giving proper reply where the amount is.... and every month the bank people are adding interest to the existing loan.
from past 5 months for the mistake of the particular govt dept and admin officer the family is suffering a lot as interst is shooting up every month and they are not paying to bank also.. GPF Cheque is received in the month of November on the name of the nominee but till date the cheque also not handed over to the deceased family.when spoken to admin officer he is not giving proper reply and asking us to do what ever they want and saying its not in his hands, and if it takes years also we need to pay the interest to the bank and they will deduct from the gratuity & family pension etc.
Pls suggest for futher action because of delay from the office do we need to pay the interest of 5 months we are having all the acknowledgements also which we submitted in the office to clear the debt of the bank.
Aftab
