Hi,
I was using a GE Money Credit Card 2 years ago. I made a settlement for Rs 29988/- on 25/07/2008 to a person collection boy named Vinoth Kumar and obtained the settlement letter ref no. GECC\CBE\0026. After few months i received a statement by email to pay Rs 300/- . I went to the GE Money branch and asked them why i am receiving the mail for getting settlement letter and the person i met told me to ignore it and after a couple of months GE money will stop sending the mail,he also told me that is part of their process. After a months time i received a mail again. I contacted the customer care center from my home and talked to an executive in hyderabad. She also told me the same reason. So thereafter i stopped contacting them but the mails started coming and we ignored. After 2 long years, i got a call from GE money and they asked for the settledment letter number and i provided them the same. All of a sudden without any intimation they have send me a notice stating that i have to pay 12,500/- Rs within a period of 7 days otherwise they will file the case in a court and i have to bear the expenses. This is really humiliating and unfair practise they are adoplting and trying to cheat for no fault of mine.The bank is doing fraud against thier reputed customers and cheat the poor consumers.
Kindly provide me suggestions and what should i do?
Thanks in Advance,
Santhosh
