Dear Sir,
I was a Vodafone user in Dec2014, Janury and Feb 2015. I have not used the Vodafone services even a 10 percent of complete my usage. Because may be their network capability was like that. And the customer care executives are really harassed me to get disconnect due their incapability.
suddenly one day they have disconnected my signal and phone is appearing in Emergency mode , no services nothing. I requested for portal through proper channel to a useful and capable network in my area, for that they rejected my request and they billed for approx 3 months amount and they send a leagal nottice with out any discussion and in formation.
Problems:
- No signal at any time, No services
- No Data connection (3g), even 2g also not working,
- 70% of voice breaking , un audible even with customer care excutives also.
- The network capability was apprtox 5 to 7 percent out of 100%.
- And the harassement to get dissconnet and to port to a new useful network.
Even I have not used a 10percent of the services aldo I need to pay the ammount ? They have send a Leagal nottice without any discussion,
Kindly suggest what the best i can do.
Regards,
Guru
